Get Front Desk JobsGet Front Desk Jobs

Lobby Ambassador (Casual) - The Westin Maui Resort & Spa, Ka`Anapali - (20000888)


  • Marriott International
  • 01/10/20
  • Lahaina, HI
  • 96761
  • doe / Hourly
  • Part-Time
Here's To Your Journey with Westin

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests well-being, and were energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If youre someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

The Westin Maui Resort & Spa, Ka`Anapali, located at 2365 Kaanapali Pkwy, Lahaina, Hawaii, 96761 is currently hiring a Lobby Ambassador (Casual).

Responsibilities include:


Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests'' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/20000888?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Browse other Front Desk Jobs in Hawaii

  1. Outside Service Specialist

    Waimea, HI
    Orkin is the leader in the pest control industry. Our purpose is to help protect the world where we live, work, and play. Our Serv...
  2. Front Desk Agent

    Lahaina, HI
    JOB SUMMARY The Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and gues...
  3. Client Service Associate

    Honolulu, HI
    Job Description Do you have a passion for helping clients? If so, we want to talk! We are hiring a Client Service Associate in ou...
  4. Concierge

    Lahaina, HI
    JOB SUMMARY Under general direction, the Concierge provides sales agents with qualified prospects for timeshare presentations as...
  5. Outside Service Specialist

    Waimea, HI
    Orkin ? is the leader in the pest control industry. ? Our purpose is to help protect the world where we live, work, and play. Our...
  6. Front Desk Agent (On Call)

    Lahaina, HI
    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world pr...
  7. Guest Services Agent

    Lahaina, HI
    Are you ready to grow your dream career while making others'' vacation dreams come true? Marriott Vacations Worldwide is a world p...
  8. Night Auditor (Part-Time)

    Lahaina, HI
    Are you ready to grow your dream career while making others'' vacation dreams come true? Marriott Vacations Worldwide is a world p...
  9. Customer Service Care Coordinator - Hawaii...

    Kahului, HI
    Join Us for Our Customer Service Care Coordinator Virtual Job Fair Wednesday, March 18, 2020 from 7:00am to 10:00am Connect from y...
  10. Customer Service Representative

    Kahului, HI
    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffold...