Get Front Desk JobsGet Front Desk Jobs

Guest Service Representative - Courtyard Philadelphia Willow Grove (17000SID)

Its a powerful feeling, to belong. Its inspiring people to do more than they thought they could. Its leading the way by rolling up your sleeves to accomplish a common goal. Its taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Courtyard Philadelphia Willow Grove, located at 2350 Easton Rd. Philadelphia, Willow Grove, PA 19090 is currently hiring a Guest Service Representative.

Responsibilities include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.




To submit your application for this job, please go to: marriott.taleo.net/careersection/2/jobdetail.ftl?job=17000SID


Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

Connect and network online with us:
facebook.com/marriottjobsandcareers
twitter.com/marriottcareers
linkedin.com/company/marriott-international
weibo.com/marriottcareers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Please leave blank
Minimum of 400 (0) characters
Please leave blank
Good news! We have your resume on file, you can use our Quick Apply function to easily apply to this job.

Critical Need Jobs


Employer Information

Previous Page New Search

Join 6,350 other Front Desk Professionals receiving FREE weekly job listings to their inbox every week.

We value your privacy. We will not rent your email to anyone.

Browse other Front Desk Jobs in Pennsylvania

  1. RN Supervisor /Clinical Educator - Home Care

    Pennsauken, NJ
    BAYADA Home Health Care is seeking a Registered Nurse/RN to fill the of full time Clinical Manager / RN Supervisor in our Assistiv...
  2. Service Desk Analyst

    Blue Bell, PA
    Service Desk Analyst Responds to all trouble calls concerning on-line services, network or end-user related problems. ... Skills ...
  3. Unit Manager - RN - Sign On Bonus Available

    King Of Prussia, PA
    ManorCare Health Services - King of Prussia is hiring for a Unit Manager!. ... Be a part of the team leading the nation in healthc...
  4. Floor Manager

    Ardmore, PA
    Carlino's Makers & Purveyors of Artisan Food Overview: We are seeking a Floor Manager for our bustling gourmet market. ... Manages...
  5. Ophthalmic Technician/Scribe

    Phoenixville, PA
    MD/OD office is seeking a medical technician to work in our Phoenixville office.
  6. Retail Supervisor

    Doylestown, PA
    As a Harmon Face Values Manager you will enjoy a career full of variety leading by example, selling, creative merchandising, setti...
  7. Sales Representative

    Bensalem, PA
    In our Bensalem, PA location, we are currently looking for an experienced Sales Representative to add to our team. include: ? ... ...
  8. Territory Sales Manager / Account Executive

    Philadelphia, PA
    A Trupanion Territory Partner serves as a consultant to Trupanion, and is the exclusive representative for our pet health insuranc...
  9. Sales Representative

    Horsham, PA
    Power is a dream realization, technology-innovation, community-advocacy, expectation-shattering, happiness-maximizing company dedi...
  10. Investment Management Senior Developer

    Malvern, PA
    Details: Our Investment Management team is looking for a Senior Full-Stack Java Developer who can: Work with the ETF business clie...
Browse all Front Desk Jobs in Pennsylvania
Previous Page New Search