Get Front Desk JobsGet Front Desk Jobs

Front Desk Supervisor - Seattle Marriott Redmond (18001NCD)


  • Marriott
  • 07/11/18
  • Redmond, WA
  • 98052
  • DOE / Hourly
  • Full-Time
Heres To Your Journey with Marriott Hotels Resorts Suites

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.





The Seattle Marriott Redmond, located at 7401 164th Avenue NE, Redmond, WA, 98052 is currently hiring a Front Desk Supervisor.

Responsibilities include:

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.




To apply now, go to: https://jobs.marriott.com/marriott/jobs/18001NCD?%3Flang=en-us

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
http://www.instagram.com/marriottcareers
@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?


Additional Locations : Bellevue, Washington; Issaquah, Washington; Renton, Washington; Kent, Washington; Tukwila, Washington

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Employer Information

Browse other Front Desk Jobs in Washington

  1. Front Desk Agent - SIGN ON BONUS AFTER 60 DAYS!...

    Fall City, WA
    Is "YES- your favorite word? If you are full of enthusiasm and determined to create an authentic and exceptional WOW moment wi...
  2. Front Desk

    Bellevue, WA
    Responsibilities and qualifications include, but are not limited to -3+ years of restaurant experience -Demonstrates a high stan...
  3. Cocktailer / Front Desk

    Seatac, WA
    Sharps is a Seatac staple, in business for 28+ years. We are known for our extensive liquor collection, 25 drafts, and delicious B...
  4. Guest Services Supervisor

    Issaquah, WA
    The Hilton Garden Inn Issaquah, managed by The Hotel Group (THG---) is looking for a courteous, customer service driven, happy, en...
  5. Front Desk Supervisor - - (190006E3)

    Bellevue, WA
    Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshi...
  6. Leasing Consultant - The Lodge at Redmond Ridge...

    Redmond, WA
    Overview Who Is Simpson Housing/Simpson Property Group? Headquartered in Denver, Colorado we are a large, fully integrated real...
  7. Guest Service Representative / Front Desk Agent...

    Bellevue, WA
    Heres To Your Journey with Marriott Hotels Marriott International portfolio of brands includes both JW Marriott and Marriott Hote...
  8. Front Desk Agent - SIGN ON BONUS AFTER 60 DAYS!...

    Fall City, WA
    Is "YES- your favorite word? If you are full of enthusiasm and determined to create an authentic and exceptional WOW moment wi...
  9. Guest Service Representative (Front Desk) PartTime

    Seattle, WA
    The THE ARCTIC CLUB HOTEL SEATTLE - A DOUBLETREE BY HILTON,--managed by Northwest x Southern Hospitality (NSH) is looking for a co...
  10. Front Office Supervisor Overnight - Full Time - ...

    Redmond, WA
    Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott a...