Get Front Desk JobsGet Front Desk Jobs

Front Desk Agent - The Ritz-Carlton (18001BVG)

Front Desk Agent

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Ritz-Carlton Coconut Grove, Miami, located at 3300 SW 27th Ave, Coconut Grove, FL, 33133 currently has the following opportunity:

Front Desk Agent (18001BVG): Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

We invite you to learn more about this position and apply at:

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Please leave blank
Minimum of 400 (0) characters
Please leave blank
Good news! We have your resume on file, you can use our Quick Apply function to easily apply to this job.

Critical Need Jobs

Employer Information

Previous Page New Search

Join 6,350 other Front Desk Professionals receiving FREE weekly job listings to their inbox every week.

We value your privacy. We will not rent your email to anyone.

Browse other Front Desk Jobs in Florida

  1. Warehouse / Data Entry Clerk

    Doral, FL
    Hourly Warehouse / Data Entry Clerk Multiple Openings! The Warehouse Clerk / Data Entry will be responsible for: Safe receiving, i...
  2. Assistant Manager

    Miami Gardens, FL
    Follows the process to ensure inventory at store is properly managed to meet Company inventory standards, as measured by regular c...
  3. Registered Nurse Manager Telemetry (RN)

    Miami, FL
    Registered Nurse Manager Telemetry (RN), Full-time Kendall Regional Medical Center Miami, FL Facility Description: Kendall Regiona...
  4. Customer Service - Become an Independent AVON...

    Miami, FL
    Work from Home - Avon Sales Representative About the JobWork when you want and where you want. - make your own schedule.Whatever y...
  5. Registered Nurse Manager Telemetry (RN)

    Miami, FL
    Registered Nurse Manager Telemetry (RN), Full-timeKendall Regional Medical CenterMiami, FLFacility Description:Kendall Regional Me...
  6. Nurse Manager Cath Lab, RN

    Miami, FL
    Nurse Manager Cath Lab, RN Very competitive salary Relocation Assistance provided - 300 plus bed hospital; Trauma Center - The Joi...
  7. Allstate Agency Manager (220)

    Miami, FL
    An independently owned Allstate Insurance office is searching for a detailed oriented Agency Sales and Service Manager that has a ...
  8. Tired Of Working In The Mailroom - Earn Cash...

    Miami, FL
    People that take surveys have had experience in: customer service, customer care, retail, marketing, sales, Customer Service Repre...
  9. Manager

    Miami, FL
    Sales manager. Become a representative of international company and start making money tomorrow with zero investments.
  10. Call Center LPN - Florida Telecommute

    Miami, FL
    Licensure includes RN or LPN/LVN, depending on grade level, with current unrestricted licensure in applicable state. ... Experienc...
Browse all Front Desk Jobs in Florida
Previous Page New Search