Get Front Desk JobsGet Front Desk Jobs

Front Desk Agent " The Ritz-Carlton (18000ZGJ)


  • Marriott International
  • 07/11/18
  • Half Moon Bay, CA
  • 94019
  • DOE / Hourly
  • Full-Time
Front Desk Agent

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.



The Ritz-Carlton, Half Moon Bay, located at 1 Miramontes Point Road, Half Moon Bay, CA, 94019 currently has the following opportunity:

Front Desk Agent (18000ZGJ):

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.




We invite you to learn more about this position and apply at: https://jobs.marriott.com/marriott/jobs/18000ZGJ?%3Flang=en-us

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

Additional Locations : San Mateo, California; South San Francisco, California; Menlo Park, California; San Bruno, California; Redwood City, California; Millbrae, California; Burlingame, California;


The Ritz-Carlton is an equal opportunity employercommitted to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Browse other Front Desk Jobs in California

  1. Uber Driver Partner - Supplement Your Front Desk...

    Colma, CA
    Drive with Employer and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible aroun...
  2. Part Time Delivery up to $25+/hr | Apply Today!

    Millbrae, CA
    JOIN THE MOVEMENT - Earn up to $25+/hour on your own schedule! We're looking for friendly, energetic and customer service-oriente...
  3. Restaurant Manager

    Sf, CA
    We are seeking a Manager to join our team! You will be responsible for overseeing the day to day operations of an already lively a...
  4. Front Desk Clerk

    San Bruno, CA
    Hotel/Department: Front Desk Operations Salary:$13.00 DOE Reports to: Hotel Operations Manager Job Overview: Check-in/check...
  5. Front Desk Supervisor - The Ritz-Carlton, Half...

    Half Moon Bay, CA
    Front Desk Supervisor At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experience...
  6. Guest Service Representative

    Half Moon Bay, CA
    Tell me about this position! What do I do as a Guest Service Representatives? As our newest team member will be an integral part...
  7. Front Desk Clerk - San Jose Marriott - (19000EAT)

    Sunnyvale, CA
    Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott a...
  8. Valet Attendant USA

    Half Moon Bay, CA
    Tell me about this position! What do I do as a Valet Attendant? As ournewest team member, you will be an integral part of the...
  9. Licensed Massage Therapist

    Half Moon Bay, CA
    Job Title: Licensed Massage Therapist SHARE YOUR HEALING TOUCH Join the top rated on-demand massage service in the world! Soothe...
  10. Overnight Bellperson/Valet Attendant

    Half Moon Bay, CA
    Tell me about this position! What do I do as a Bellperson/Valet Attendant? As our newest team member, you will be an integral par...