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Description:At Marriott, you can experience the success of an inclusive work environment in which we support your professional growth and celebrate your unique contributions. For over 75 years, our philosophy has not changed ? taking care of our customers begins with taking care of our associates. We invite you to join us and experience a rewarding and successful future at Marriott.The lovely Chicago Courtyard Downtown River North seeks talented people to join our staff. If providing guests with an experience that exceeds their expectations is your thing, then we need you! Many exciting opportunities are awaiting you. * Front Office Supervisor Some responsibilities include: * Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. * Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. * Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. * Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Requirements: * Stand, sit, or walk for an extended period of time. * Position requires excellent guest service skills and availability to work a flexible schedule (days/evenings/weekends/holidays). Please visit our site and apply online directly for the many other career opportunities awaiting you or refer someone to: greatjobs.marriott.com, enter zip code 60611 and select the Chicago Downtown Marriott, Courtyard and Residence Inn link and select the job function you are interested in applying for. Applications are only accepted online, please do not email your resume. Excellent benefits package for full-time positions: Medical, Dental, Vision, 401(K)Profit Sharing, Free Meals, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discounts for yourself as well as family and friends. At Marriott, every job comes with rewards for doing well, opportunities for growing, and tools for building a great life. Look into Marriott, where life just keeps getting better. Join us. We?re Marriott. EOE M/F/D/V Note: Please Mention Get Front Desk Jobs when applying
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