Clerk-Front Desk - Renaissance Columbus Downtown Hotel (12000202)

Salary: DOE / Hourly	Location: Columbus, OH
Type: Full-Time	Postal Code: 43215

Clerk-Front Desk - Renaissance Columbus Downtown Hotel (12000202)

A place in the world with style like yours. Great benefits, training, opportunities for career growth and promotion.

Bring your whole self to work as an ambassador at the world’s leading lifestyle brand.

Position: Clerk-Front Desk

Location: Renaissance Columbus Downtown Hotel- 50 N 3rd Street - Columbus, OH, 43215

Job Description: The Renaissance Columbus Downtown Hotel seeks a Clerk-Front Desk to join the Renaissance Team.

Duties include: Renaissance Hotels. A place in the world with style like yours. Each of our locations offers it own personality, local flavor, distinctive style and charm. All will stimulate your appetite for discovery.Find Your World™ as an ambassador at the world's leading lifestyle brand.

Job Summary: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Benefits may include: medical, dental, vision, 401(k) profit sharing, paid time off, tuition reimbursement, career advancement, hotel room discounts and more.

You must apply on-line to be considered. Explore opportunities that fit your style at marriott.com/careers.

Click on Apply Now, United States and Territories - Non-Management which will open a new window. Upon entering the application website search for openings by zip code, then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.

Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

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